This Contact Us page gives Zptwn vacuum tumbler customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, ABN, and ACN.
OUR IDENTITY
Legal Business Name: HEYDAY HAULAGE PTY LTDStore Name: Zptwn
Physical Business Address: Rapid Creek, NT 0810, Australia
ABN: 15 697 276 243
ACN: 697 276 243
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@zptwn.shopBusiness Phone Number: +61 420 253 698
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition. For a tumbler question, identify the SKU and note whether the request concerns capacity, body, mouth, threads, button, slider, dial, detent, sip port, vent, cover, flip cap, hinge, gasket, valve, grip band, folding handle, pivot, base, delivery condition, upright transport, hand washing, drying, or a missing component. Please do not fill, wash, heat, chill, drink from, or carry a non-defective tumbler while a return request is being reviewed.